Returns & Exchanges
We want you to love your shine, but if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn jewelry. Items must be returned in their original packaging to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
- 2.Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
- 3.Pack Your Jewelry
Securely place your items in their original Melinda Maria pouches and boxes to ensure they arrive safely at our warehouse.
- 4.Ship It Back
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.