Frequently Asked Questions
Everything you need to know about your Melinda Maria sparkle.
What materials are used in Melinda Maria jewelry?
Our jewelry is handcrafted using high-quality materials, primarily 18k gold plated over brass or sterling silver, and features our custom-cut simulated diamonds and semi-precious stones for a luxury look.
How should I care for my jewelry to prevent tarnishing?
To keep your pieces shining, avoid contact with water, perfumes, lotions, and harsh chemicals. We recommend storing your jewelry in its original pouch when not in use.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that earrings are final sale for hygiene reasons, and certain promotional items may also be ineligible for return.
Do you offer a warranty on your products?
Yes, we stand by our quality. We offer a 1-year warranty that covers any manufacturing defects. This does not cover normal wear and tear, accidental damage, or improper care.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your jewelry sooner for a special event.
Can I track my order once it has shipped?
Absolutely! Once your order is processed and shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.